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Pre and after sales support

The customers care system of 3inetworks is centralized management. Customers can manage their domain names, log in hosting account, check the information order or payment notification.

3inetworks supporting team is always on helpdesk 24/7. Anytime getting problem with our service, you can contact us to get support. Beside the helpdesk, 3inetworks has the two more systems

All forms of customer supports are aim to give customers best support at 3inetworks!
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11.01.2011 31.12.2010 22.12.2010 05.10.2010 23.08.2010
Support: Very good, support has always been helpful and in the end has always gotten my issue resolved. Right now I have an outstanding POP3 mail issue in that the outgoing SMTP doesn't seem to work right but the incoming is working fine but I do have webmail so its not too great of an issue. They've helped me and given me suggestions on disabling catch-all mail so my server won't be bogged down by e-mails bombs and a couple other issues on brute force attacks. Overall I'm quite pleased by the support. Never have been billed extra for support. Generally I'd give this host a 9/10 as it is probably tied for the best host(with phatservers.net which I used for about a year and a half) I've been with
Yinan Chen